Careers

Join Us
in Transforming Logistics

Explore our career opportunities below and work alongside our team of experts to deliver value-driven logistics solutions.

At Translogistics, Inc. we love coming to work every day, and we think you will too! We are a dedicated and hardworking group of professionals driven to empower our clients to achieve their goals. We’re especially interested in motivated people who share our passion for making a difference. We hire and promote the most qualified individuals and work together to continually improve our products and services. Each area in the company plays an important role in delivering the highest level of customer service.

Current Positions

Account Manager

Job Summary

The Account Manager is directly tasked with maintaining and organically growing TLI’s client base. All Account Managers will be assigned a preset list of existing accounts while also being brought in to new accounts as they are secured by our outside sales staff (hunters). This position will be responsible for managing their book of business while attempting to grow this business organically for TLI. This position is a key connection between the operations team and the clients.

Essential Job Functions

  • Manage an assigned list of TLI clients to ensure satisfaction with our logistics management services including:
  • Regular Business Reviews and Client Visits
    • Providing documented recaps and action items of all meetings
    • Regular is defined by client
      • Monthly/Quarterly/Bi-Annually/Annual
    • Constant improvement efforts and ideas within their supply chain to ensure TLI continually adds value to their operation
    • C-Level and Operational Level Relationship Development
    • Support line between the client and TLI’s operational team
    • Issue resolution and assistance when patterns develop that require attention
    • Assisting finance team with Account Receivable issues
    • CRM Management of all client interactions
    • Constant efforts to grow existing accounts in any area where TLI does not currently manage 100% of the clients’ logistics
    • Continuous training and informing on ViewPoint Software Updates
  • Directly responsible for business retention
  • Actively communicate key account information between the client and TLI’s operations team
  • Assist with the sales process, supporting our team of hunters in the final stages of the sales process and taking over during implementation
  • Assist with new customer onboarding and implementation
    • Support this process with the hunter and Director of Operations
    • Monitor the new customer onboarding process within operations, providing support as needed
    • Develop, distribute, train/explain to the department heads SOPs and processes when implementing a new account
    • Ensure TLI operations is ready for day 1 of a new account, in order for a great “first impression” of TLI with a smooth transition
  • Become the face of the accounts within TLI’s operations team
  • Assist with the management of any special internal projects, as needed

Primary Responsibilities and Duties

In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible.

Qualifications:

  • College level degree preferred, or at least 2 years’ experience in transportation, customer service, or logistics preferred
    • Operationally versed in Transportation and Logistics
  • Prior work experience demonstrating experience in building and maintaining customer relationships
  • Basic knowledge of Microsoft Outlook and Office Suite is required
  • Dependable transportation
  • Excellent communication skills, including both written and oral written and oral command of the English language
  • Excellent interpersonal skills
  • Proficient in Excel and pivot tables
  • Ability to analyze data, as needed
  • Good phone skills
  • Professional email writing
  • Good organizational skills
  • Drive for continuous self and organizational improvement

Working Conditions:

  • Most of the time (50%) will be spent in an office environment, with no noise and with a controlled temperature.
  • Other time will be spent in an automobile while driving on business errands and visiting customers and carriers.

Why Translogistics?

  • Onsite training and ongoing career development
  • Competitive pay
  • Comprehensive benefits package
  • Great perks like breakfast Fridays, monthly company lunch and off-site team activities
  • Significant advancement opportunities for excellent performance
  • Casual dress

Please send resume/inquiries to: Peterr@tli.email


Solutions Engineer (Hunter)

Job Summary

The Solution Engineer is directly tasked with securing new business. This is accomplished through Marketing and Scouting providing leads and setting up Stage 1 appointments as well as networking and uncovering leads themselves. This position will be responsible for uncovering the needs (pain points) of the prospect and providing hope that TLI can eliminate their transportation related pain points. This position involves hard work, dedication, never ending self-improvement with rewards that are exciting and profitable. This position involves being the key connection (Quarterback) between the Operations, Logistics, Billing, Onboarding/Implementation, and IT teams and the prospect/client.

Essential Job Functions:

      • Work with Scouting for a smooth handoff between Scouting’s conversations with the prospect and the first appointment
      • Ability to lower the prospects’ defenses- C Level to Shipper- and uncover their needs as it relates to transportation.
      • Excellent presentation skills including a demo of TLI software
      • Properly prepare for each prospect Stage 1 and Stage 2 appointment
      • Uncover the prospects needs (pain points) and provide hope
      • Creating a sense of urgency to work with TLI
      • Professional meeting summary emails to prospect and internal departments after each Stage of the Sales Process
      • Determine whether prospect is interested in fully managed or only shops price
      • Keeping all parties engaged through the sales process until successfully onboarded
      • Participate in monthly, quarterly, annual client business reviews when necessary
      • C-Level and Operational Level Relationship Development
      • CRM Management of all client interactions
      • Directly responsible for new business acquisition

Qualifications:

      • College level degree preferred, or at least 2 years’ experience in transportation, sales, or logistics preferred
      • Prior work experience demonstrating experience in building relationships and presentation skills
      • Basic knowledge of Microsoft Outlook, Microsoft Dynamics CRM, and Office Suite is required
      • Dependable transportation
      • Ability to travel within the U.S. for 3-4 work days at a time.
      • Excellent communication skills, including both written and oral command of the English language
      • Excellent/above average interpersonal skills
      • Ability to prioritize and multitask
      • Exceptional time management
      • Empathic
      • Excellent/above average ability to quickly build rapport and uncover needs/pain points.
      • Ability to make right decisions quickly
      • Ability to adjust workflows as dictated by prospects without making promises that can’t be kept
      • Embrace change

Working Conditions:

      • Most of the time (70%) will be spent out of the office traveling and in front of prospects.
      • Other time will be spent in an automobile while driving on business errands and visiting customers and carriers.

Why Translogistics?

    • Onsite training and ongoing career development
    • Competitive pay
    • Comprehensive benefits package
    • Great perks like breakfast Fridays, monthly company lunch and off-site team activities
    • Significant advancement opportunities for excellent performance
    • Casual dress

Please send resume/inquiries to: scottm@tli.email

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