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Transportation Business Process Outsourcing

Joe McDevitt • May 03, 2024

Outsourcing Business Processes

Transportation Business Process Outsourcing (BPO) actively involves companies delegating various transportation-related tasks to third-party logistics service providers to enhance efficiency and achieve cost savings. These tasks include actively managing freight audit and payment, carrier operations, logistics coordination, supply chain visibility, data analytics, claims management, and customer service. When shippers choose a provider like Translogistics (TLI), they benefit from several key factors.


TLI actively distinguishes itself as a certified transportation broker with the Transportation Intermediaries Association (TIA), guaranteeing compliance with industry standards and best practices. Founded in 1994, TLI actively demonstrates resilience against economic downturns, thereby providing shippers with stability and reliability. Their proven track record in serving large publicly traded companies bolsters confidence in their capabilities, making them a compelling choice even for smaller businesses. TLI's extensive suite of services actively includes claims handling, data management, and freight audit, effectively addressing the delegation challenges encountered by many shippers and offering scalable solutions tailored to individual needs.

Outsourcing Business Processes

Transportation BPO

Another reason TLI stands out as the best choice is our versatility in multimodal transportation solutions. Whether it's handling small parcel shipments or managing dedicated truckloads, TLI excels in every aspect. From LTL to international shipments, expedited deliveries to rail transport, hot shot services to gooseneck trailers, and even rare equipment types like conestoga and flatbeds, we handle them all with ease and expertise.

Outsourcing is a strategy wherein businesses subcontract non-core business processes to specialized third-party companies, enabling them to concentrate on their primary activities. These external providers, focusing on specific areas, manage the delegated processes on behalf of the company. This method is gaining popularity among businesses of all sizes as it effectively enhances bottom lines by optimizing resource allocation and increasing operational efficiency.

Benefits of Outsourcing Transportation Processes

Cost Savings: Transportation outsourcing allows companies to access specialized skills and resources without the need for extensive in-house investments. By leveraging the expertise of third-party transportation providers, businesses can reduce operational costs associated with hiring, training, and maintaining personnel, as well as overhead expenses related to infrastructure and technology.


Focus on Core Activities: By delegating non-core tasks, like filing a freight claim, to external service providers, companies can redirect their time, energy, and resources toward core business activities. This increased focus enhances productivity and efficiency, enabling organizations to drive innovation, expand market reach, and maintain a competitive edge in their respective industries.


Scalability and Flexibility: Outsourcing offers shippers the flexibility to scale their operations up or down rapidly in response to fluctuating market demands or business needs. External service providers can adjust resources and capacities accordingly, allowing companies to adapt quickly to changing circumstances without incurring the burden of fixed costs or logistical constraints, this is largely due to the role of freight technology.


Freight Programs

Lower Freight Administration Costs

Freight transportation administrative expenses can quickly accumulate. Tasks such as auditing invoices, negotiating contracts, and resolving freight claims are essential but often labor-intensive. By outsourcing these responsibilities to external firms, companies can effectively reduce administrative costs and realize significant savings in their shipping operations.


If concerns about the expense of outsourcing to TLI arise, consider that numerous shippers have experienced substantial savings solely through the transportation Request for Proposal (RFP) process. In fact, the savings generated from the freight invoice audit often outweigh the initial costs associated with initiating a partnership with TLI.

Launch an RFP

TLI Insights


For the latest insights, tips and commentary surrounding the logistics industry, look no further. Shippers will find thoughts from the award-winning team at Translogistics covering everything related to your transportation processes and plans. If you have a question we are readily available at insidesales@tli.email 

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