Translogistics Privacy Policy
This Web Site, as defined below, is maintained by Translogistics, Inc. ©1993-2022. Content on this site may not be used for commercial benefit without expressed written consent of Translogistics, Inc, also referred to below as ‘TLI’.
This notice provides Translogistics Inc.'s policy regarding the nature, purpose, use, and sharing of any information collected via this Web Site. All references to "TLI" made herein shall be references to and include Translogistics Inc, and each of their directors, officers, employees, and authorized representative ("Translogistics Inc"). As used herein, all references to "Web Site" may include, individually, all and/or in any combination, TRANSLOGISTICSINC.COM, BLOG.TRANSLOGISTICSINC.COM, and VP.TRANSLOGISTICSINC.COM. The information you provide on a TLI Web Site will be used only for its intended purpose. Submitting information is strictly voluntary. By doing so, you are giving TLI your permission to use the information for the intended purpose. If you do not want to give TLI permission to use your information, simply do not provide it. However, not providing certain information may result in TLI’s inability to provide you with the information or services you desire.
TLI never collects information for third party commercial marketing purposes nor does it create individual profiles or provide your information to any third party organization. TLI will only share your information with third parties (CRM Host) to provide TLI services and as you request or as otherwise required by law.
PERSONAL DATA WE COLLECT:
TLI collects and temporarily stores certain technical information about your visit for use in site management and security purposes. This information includes:
- The Internet domain from which you access our Web Site (for example, "xyzcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from an educational domain);
- The type of browser (e.g., Netscape, Internet Explorer) used to access our site;
- The operating system (Windows, Unix) used to access our site;
- The date and time you access our site;
- The URLs of the pages you visit;
- Your username, if it was used to log in to the Web Site; and
- If you visited this TLI Web Site from another web site, the URL of the forwarding site.
TLI collects data to provide the Services you request, ease your navigation on our website, communicate with you, and improve your experience using our Services. Some of this information is provided by you directly, such as when you create an account on our website, or purchase a service from us. Some of the information is collected through your interactions with our Services. We collect such data using technologies like cookies and other tracking technologies, error reports, and usage data collected when you interact with the TLI website.
The data we collect depends on the Services and features thereof that you use, and includes the following:
Name and contact data
We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials
We process passwords and related security information used for authentication and account access and information security purposes.
Payment data. We collect data necessary to process your payment if you make purchases, such as your payment instrument. We use third party payment processors to assist in securely processing your payment information. If you pay with a credit card, the payment information that you provide through the Services is encrypted and transmitted directly to the PAYPAL Payment Processor. We do not store your payment information and do not control and are not responsible for Payment Processors or its collection or use of your information. You may find out more about how Payment Processors stores and uses your payment information by accessing the privacy policy for Payment Processors’ services.
Job application data
We collect information regarding your employment history, resume, references, education, and other information to help us evaluate you for employment with TLI if you fill out a form fill.
Chat session data
If you use the Chat Feature of the Services to chat with a customer service representative we will have access to a transcript of the chat session. We use information provided though the Chat Feature to provide you with customer assistance accountability.
We use third party vendor HUBSPOT to provide the Chat Feature. The information you provide through the Chat Feature is collected by and stored on the 3rd party vendor's. systems. We do not control and are not responsible for our vendor or its collection or use of your information.
Usage data. We collect personalized information about your use of our Services, to better understand uses thereof and identify potential improvements, as well as to send you promotional communications or offers tailored to your use of our Services and interest thereto.
Examples include:
· Information on the web pages you visit on and off our website and the search terms you enter on our website.
· Information regarding the performance of our Services and any problems you may experience while using them. This information enables us to diagnose problems and offer support in resolution.
· Data about your device and the network you use to connect to our website, including IP address, device identifiers, and regional and language settings.
Web requests
We collect information regarding every web request sent to the relevant servers. This information is used to provide support, as well as to assess usage and performance of our Services. The data collected for each request can include such things as timestamps, any exception messages, user agent, IP address, and request time and duration.
Location data
We collect your IP address and infer location such as city or postcode therefrom, when necessary in order to provide you with the Services or to send you promotional communications or for customer relationship management purposes.
Content
We may collect the content of messages you send to us, such as feedback or questions you ask our technical support representatives, when necessary to provide you with the Services you use. When you contact us, phone conversations or chat sessions with our representatives may be monitored and recorded in order to improve our services, facilitate the processing and resolution of your request or complaint.
Surveys and Studies
We may ask you to participate in a survey or study; and may request information from you. Participation is voluntary, and you have the choice of whether to disclose any requested information.
This information is only used to help TLI make the Web Site more user friendly for you. With this data TLI learns about the number of visitors to the Web Site and the types of technology such visitors use.
Except in an instance of an authorized law enforcement investigations, no attempts are made to identify individual users or their usage habits. Raw data logs are retained temporarily as required for security and site management purposes only.
TLI uses cookies, a small file that the Web Site transfers to your computer, to allow it to remember specific information about your session while you are connected the Web Site. Your computer will only share the information in the cookie with the Web Site that provided it, and no other web site can request it. There are two types of cookies; session cookies and persistent cookies. Session cookies last only as long as your Web browser is open. Once you close your browser, the cookie disappears. Persistent cookies store information on your computer for longer periods of time.
This Web Site may use session cookies for technical purposes such as to enable better navigation through the Web Site, or to allow you to customize your preferences for interacting with the Web Site. This Web Site may also make use of persistent cookies to remember you between visits so, for example, you can save your customized preference settings for future visits. Each TLI Web Site using persistent cookies identifies itself to your computer as doing so. TLI may use cookies to: count the number of times you visit the Web Site; compile anonymous statistics on Web Site use; and/or gather information on the type of Internet Browser and operating systems used that interact with the Web Site.
At no time is your private information, whether stored in persistent cookies or elsewhere, shared with third parties who have no right to that information. If you do not wish to have session or persistent cookies stored on your machine, you can turn them off in your browser. However, this may affect the some of the functioning and operational abilities of the Web Site.
Translogistics Inc Web Sites may contain links to other web sites. Translogistics makes no representations whatsoever about any other web sites which you may access through this Web Site. When you access a non-TLI web site through this Web Site, please understand that it is independent from TLI, and that TLI has no control over the content on that web site. In addition, a link to a non-TLI Web site does not mean that TLI endorses or accepts any responsibility for the content, or the use, of such web site. It is up to You to take precautions to ensure that whatever You select for Your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. TLI is not liable for the privacy practices or the content of other web sites.
DATA USAGE:
TLI uses information that we collect from customers and visitors for the purposes of:
· Providing our Services;
· Providing ongoing support;
· Evaluating you for a job or internship;
· Communicating with you, including promotional communications and customer relationship management (“CRM”);
· Providing information about other Services;
· Helping us run our company, for example to improve our Services or our security, train staff or perform marketing activities, including CRM;
· Complying with our legal obligations; and
· Accounting and other administrative purposes.
DATA SHARING:
Third-party tools are essential for many purposes, including content optimization, lead generation, customer service, site analytics, and freight tendering. TLI relies on third-party tools that collect personal information from users. For example if a shipment is scheduled into the TMS, the pickup and delivery information will be provided to the carrier for routing instructions. If there is concern about data being provided to a third party, please be sure to not provide the confidential data to TLI to begin with.
CALIFORNIA CONSUMER PRIVACY ACT (“CCPA”) NOTICE:
TLI does not sell personal information.
TLI offers and provides the Services to business only. All data collected through and used in connection with the Services are collected from individuals who are acting as an employee, owner, director, officer, or contractor of a business. Prior to January 1, 2021, pursuant to Section 8 of Chapter 757 of the 2019 session laws of California (enacting Assembly Bill No. 1355) (amending 1798.145(l)(1) of the California Civil Code), Sections 1798.100 , 1798.105, 1798.110, 1798.115, 1798.130, and 1798.135 of the California Civil Code regarding California consumer rights do not apply to the personally identifiable information we collect from you. We continually review developments to the CCPA regarding our current obligations and any obligations we may have after January 1, 2021.
CHILDREN’S PRIVACY:
Services ARE NOT INTENDED FOR CHILDREN
You must be at least the age of majority in your place of residence to use the Services. The Services are not directed to or intended for use by minors. Consistent with the requirements of the U.S. Children’s Online Privacy Protection Act, if we learn that we received any information directly from a child under age 13 without his or her parent’s verified consent, we will use that information only to inform the child (or his or her parent or legal guardian) that he or she cannot use the Services.
California Minors: While the Services is not intended for anyone under the age of 18, if you are a California resident who is under age 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: info@translogisticsinc.com When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it. We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you don’t follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the Content or information. Removal of your content or information from the Services does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.
MARKETING:
If you have provided us with your contact information, we may, subject to any applicable Spam Act or similar regulation, contact you via e-mail, postal mail or telephone about TLI products, services and events that may be of interest to you, including our newsletter.
E-mail communications you receive from TLI will generally provide an unsubscribe link allowing you to opt-out of receiving future e-mail or to change your contact preferences. Please remember that even if you opt out of receiving marketing emails, we may still send you important Service information related to your accounts and subscriptions.
You can also request changes to your account and marketing preferences by emailing TLI at sales@tli.email
California Shine the Light Law: California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personal information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please send an e-mail with “California Privacy Rights” in the subject line to info@translogisticsinc.com or write us at: 321 N Furnace St, S300 Birdsboro PA 19508
TLI may share Personal Data if TLI is involved in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control (in whole or in part). TLI requires that the shared personal data remain subject to the promises made in the then-current Privacy Policy, unless and until you agree to a new privacy terms.
We will access, disclose and preserve personal data when we have a good faith belief that doing so is necessary to:
· comply with applicable law or respond to valid legal processes, including from law enforcement or other government agencies, upon valid and enforceable request thereof; or
· operate and maintain the security of our Services, including to prevent or stop an attack on our computer systems or networks.
HANDLING OF PERSONAL DATA:
TLI is committed to protecting the security of your personal data. Depending on the circumstances, we may hold your information in hard copy and/or electronic form. For each medium, we use technologies and procedures to protect personal data. We review our strategies and update as necessary to meet our business needs, changes in technology, and regulatory requirements.
These measures include, but are not limited to, technical and organizational security policies and procedures, security controls and employee training.
You are responsible for maintaining the security of your account credentials for the Services. TLI will treat access to the Services through your account credentials as authorized by you. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information info@translogisticsinc.com.
If we become aware of a breach that affects the security of your personal data, we will provide you with notice as required by applicable law. To the extent permitted by applicable law, TLI will provide any such notice that TLI must provide to you at your account’s email address. By using the Services, you agree to accept notice electronically.
PERSONAL DATA IS PROTECTED:
In an effort to protect personal information from security breaches access to sensitive personal information is limited to those workers and service providers who have a need to access the information to perform tasks for TLI. Sensitive personal information is only disclosed to third parties in accordance with TLI established privacy and security policy.
TLI will only disclose sensitive information to (1) service providers, auditors, advisors, successors in interest who are legally or contractually obligated to protect them, or (2) as required by law.
CHANGES TO PRIVACY POLICY:
We may update this Privacy Policy based upon evolving Laws, regulations, and industry standards, or as we may make changes to our business including our Services. We will post changes to our Privacy Policy on this page and encourage you to review our Privacy Policy when you use our Services to stay informed. If we make changes that materially alter your privacy rights, TLI may provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should discontinue your use of the Services and contact info@translogisticsinc.com. You may also request access and control of your personal data as outlined in the Privacy Policy.
QUESTIONS:
We understand that you may have questions or concerns about this Privacy Policy or our privacy practices or may wish to file a complaint. In such case, please contact us in one of the following ways:
Mail: 1 E Uwchlan Ave, Suite 301, Exton PA 19341
Email: info@translogisticsinc.com
Phone: 610.280.3210
Attention: Privacy Policy
