You're Probably Being Overbilled.
We'll Prove It and Fix It.
Carrier invoices contain errors more often than shippers realize: reweighs, duplicate charges, accessorial fees you never authorized, reclassifications that weren't justified. TLI's freight invoice audit program catches every one of them and disputes them on your behalf.
Carrier Billing Errors Are the Norm, Not the Exception
If you're shipping freight without a third-party audit, you're almost certainly paying for charges you don't owe. Industry data consistently shows that 3–5% of freight spend is recoverable through invoice auditing alone, not through better rates, not through carrier negotiations, just by catching what's already wrong on your bills.
- Tariff errors — wrong weight breaks applied; rate discrepancies between quoted and billed
- Reweighs and reclassifications — carrier disputes your declared weight or NMFC class after the fact, inflating the invoice
- Duplicate billing — same shipment invoiced twice, sometimes weeks apart
- Accessorial charges you never incurred — liftgate, inside delivery, residential fees applied to commercial stops
- Service failures billed at full rate — guaranteed service missed, but no credit issued
Every dollar recovered here is pure margin. You already paid to move the freight. So you shouldn't have to pay for errors on top of it.
Find Out How Much You're Owed!
$634,608 recovered in a single year for one client. Yours could be next.
Lower Shipping Costs
Our freight bill audit process begins with getting to know your organization and its current logistics program. We then recommend tailored solutions that suit your needs and unique supply chain process.
Lower Administrative Cost
Freight auditing is a time-intensive process requiring human input and expertise. Our team of experts know the industry inside and out, and will work on invoices that are higher than your rated dollar amount at the time of booking.
Gain Valuable Insight
Gaining new perspectives on your transportation data will enable you to make strategic changes and adjustments where necessary. We present the information in an easy-to-understand, actionable report.
STOP OVERPAYING
FREIGHT CARRIERS!
Rely on Translogistics’ value-driven freight invoice audit services to solve your business challenges and improve overall organizational efficiency.
Step 3 — TMS Flags, Experts Dispute
Our system uses AI to process clean invoices automatically and surface exceptions. When a problem shipment is flagged, our team disputes it directly with the carrier.
Step 4 — You See Exactly What Was Recovered
We deliver actionable reporting that shows what was disputed, what was recovered, and where your freight spend is going. That data also feeds into optimization analysis, consolidation opportunities, routing improvements, and mode shifts.
Step 5 — Carrier Accountability, Ongoing
This isn't a one-time cleanup. Every shipment routed through TLI is automatically enrolled in the audit program. You get continuous protection, not a quarterly snapshot.
What Comes With the Audit
Built-In Tools That Make Auditing Actionable
NMFC® Classification Support
Expert help managing freight classes.
One of the most common carrier disputes involves freight class. Our auditors can help you confirm the correct NMFC® code for your commodities so carriers have less ground to dispute. ViewPoint TMS stores all your NMFC® codes and includes a built-in density calculator to prevent reclassification surprises.
Accrual Reporting
Know what's owed before invoices are finalized. Accrual reporting gives your finance team tight control over freight liability and eliminates month-end surprises.
Shipping Document Generation:
Automated Bill of Lading Creation
A clean, complete Bill of Lading prevents billing disputes before they start. TLI's generated BOL follows industry standards, includes your business reference numbers, and is available immediately after booking.
Document Archive - 7 Years
Historical documents - readily available.
Every POD, BOL, and shipment document lives in ViewPoint for up to seven years. No more chasing carriers for proof of delivery. Pull any document instantly.
Common Freight Invoice Audit Questions
Q: How do I know if my carriers are overbilling me?
A: Most shippers don't, until an audit is run. Carrier billing errors are common enough that the industry expects 3–5% of freight spend to be recoverable. The only way to know your specific exposure is to have an expert audit your invoices against your rated amounts.
Q: What kinds of errors does TLI catch?
A: Duplicate charges, reweighs and reclassifications, unauthorized accessorials (liftgate, residential, inside delivery), service failures billed at full guaranteed rates, and tariff discrepancies between quoted and invoiced rates.
Q: Does TLI dispute the carriers directly, or do I have to?
A: TLI handles all carrier communication and dispute resolution on your behalf. You don't make calls, write dispute letters, or track outcomes, we do all of it.
Q: What does freight invoice auditing cost?
A: Nothing upfront. TLI operates on a contingency basis, we earn a share of what we recover. If we don't find errors, you don't owe anything.
Q: How long does it take to see results?
A: Most clients see recovered funds within the first 30–60 days as backlog errors surface. Ongoing auditing catches new errors in near real-time.
Q: Can TLI audit invoices for shipments we've already paid?
A: Yes. We can run a retrospective audit on historical invoices to surface past overcharges, subject to carrier dispute windows.
Q: Do I need to be a TLI shipping client to use the audit service?
A: Contact us to discuss your situation. Many audit engagements begin as a standalone service that evolves into a broader managed transportation relationship.
Acknowledgment of NMFTA's Trademark
Whenever our educational content refers to the National Motor Freight Classification, we want readers to understand that the term NMFC is a registered trademark of the National Motor Freight Traffic Association (NMFTA). Our goal is to provide helpful industry education while also respecting the intellectual property rights of the NMFTA. Whenever we discuss topics related to freight classification, density, or commodity groupings, we recognize that NMFC identifies the official classification standard maintained and licensed by the NMFTA.
NMFTA is the owner of the National Motor Freight Classification®, more commonly known as the NMFC® (“NMFC”).