3 Common Logistics Problems Solved by a TMS System

Logistics Problems

As a business leader, one of the more pressing questions you may have about your logistics is how to get the most out of the resources you allocate to managing your supply chain. A shipping software product, such as a transportation management system (TMS) would be the answer: updated and customizable technology that links all supply chain functions to add value to the entire operation and provide you with full visibility.

Logistics Problems

Here are three of the most common logistics problems that even the best companies suffer from and how a 3PL partner and TMS can solve them.

Manually Negotiating Contracts Year-Over-Year

Don’t doom your business by acting on simple guesswork when it comes to choosing carriers and negotiating carrier contracts. TMS software lets you pull up accurate rates for all carriers so you can take the best approach to freight management. Year-over-year contract negotiating can be a frustrating burden for operations and customer service teams. A tech-enabled approach and a 3PL with the right connections and negotiation strategies will take yearly negotiating off the to-do list.

Maintaining Accurate Shipment Tracking

With user-friendly modules at the ready regardless of carrier selection, customer service and tracking teams can have full access to automated and up-to-date shipment information through a TMS. Because customer service will be able to give immediate status updates to customers over the phone, this team will help improve overall customer satisfaction and business perception. A TMS will serve as an extension of all company service teams, as electronically uploaded files are at the ready for financial and management personnel as well as clients and other added users.

Reducing Freight Spend and Internal Resources

Large transportation costs and additional staffing can directly compromise real growth for many companies, but bringing in software that helps to streamline the supply chain can inherently reduce these extra expenses. A capable customer service team backed by a modern TMS will prevent the need for hiring additional staff that would have been needed to get the job done. Carrier rates won’t be a surprise, as the TMS will ease selection processes and help you keep track of critical documents and bills.

A state-of-the-art TMS that integrates with regular company operations will clean up your supply chain and a logistics solution provider that offers continual product updates and training will guarantee that you’re always able to have complete control over your logistics.