What Does a Freight Broker Do? Full Guide to Services & Solutions

Brokers do more than book trucks—they solve real logistics problems and empower shippers to scale their supply chain processes. Transportation services may include carrier vetting, real-time tracking, and rate negotiation. At TLI, we add powerful tech like ViewPoint TMS to enhance visibility.

With ViewPoint TMS, you can track every shipment and access documents like archived BOLs or PODs instantly. Our platform also supports automated audits, custom reporting, and issue resolution.

Freight brokers also help manage cargo claims, handle freight invoice audits, and run transportation RFPs. Need extra cargo liability coverage? We make that easy, too. Everything is designed to simplify your freight operations.

Shipping freight isn’t just about calling a truck. It means managing risk, controlling costs, avoiding claims, and staying compliant. That’s why many shippers turn to freight brokers—they bring the tools, experience, and support to do it all faster and better.

With a freight brokerage, you get access to ViewPoint TMS, a powerful transportation management system backed by years of real industry data. You'll see historical rates, track performance, and work with a vetted carrier network. We also integrate the TMS directly into your ERP system, giving your team real-time visibility without switching platforms.

Beyond moving freight, we support your back office, too. We handle freight audit recovery, GL and cost center coding, and accrual reporting. Our team takes care of the details so your finance department can stay focused. Need extra cargo liability or expedited shipping? We make adjustments quickly, without delays or added complexity.

By partnering with TLI, you scale your logistics operations—without adding headcount or investing in costly systems.